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Clinic CRM

MONA

Division
04 Systems
Status
Live
Type
Clinic CRM

An intelligent CRM and clinic management system for modern healthcare and wellness businesses.

MONA runs the operational layer of a clinic — patients, appointments, practitioners, records, communication, payments and reporting — with AI-assisted workflows that remove the busywork between visits.

01

The problem

Clinics run on spreadsheets, messaging apps and memory. Appointments are missed, histories are scattered and staff spend hours on admin instead of care.

02

The system

MONA brings the whole clinic into one system — from first booking to follow-up — and automates the repetitive work around it.

03 — Inside MONA

One calm surface for the whole operation.

MONA
Thu, 24 Sep
Dr. Aylin K.Mert Y.Selin A.Room 4
09:00
10:00
11:00
12:00
13:00
14:00
15:00

E. Demir

Consultation

C. Arslan

Treatment · 3/6

B. Şahin

Follow-up

M. Kaya

Therapy session

New patient

Online booking

Z. Öztürk

Treatment · 1/4

D. Yıldız

Assessment

H. Çelik

Package · 5/10

Blocked

Equipment service

A. Koç

Treatment

CA

Ceren Arslan

Patient since 2024 · 14 visits

3/6

Package

₺0

Balance

98%

Attend.

AI summary

Responding well to treatment. Prefers mornings. Aftercare notes sent after last visit.

Automations · today

09:0024 reminders sentWhatsApp
10:122 confirmationsSMS
11:40Aftercare draftedAI
12:05Slot refilled from waitlistAuto

04

What MONA manages

  • 01

    Patients

    Profiles, history, documents and consent in one timeline.

  • 02

    Appointments

    Calendars per practitioner, room and service, with online booking.

  • 03

    Practitioners

    Schedules, availability, performance and commissions.

  • 04

    Treatment records

    Structured service and treatment notes, templates and photos.

  • 05

    Communication

    WhatsApp, SMS and email from the patient record.

  • 06

    Payments

    Packages, invoices, deposits and outstanding balances.

  • 07

    Automated reminders

    Confirmations, reminders and aftercare messages that send themselves.

  • 08

    Reports

    Revenue, retention, utilisation and no-show analytics.

  • 09

    AI-assisted workflows

    Summaries, follow-up drafting and smart scheduling suggestions.

05

Built for operations

  • Multi-branch
  • Role-based access
  • Audit trail
  • KVKK / GDPR-ready
  • API & integrations

06

Impact

−0%

No-shows with automated reminders

0h

Admin time saved per week, per front desk

0

System instead of five tools

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